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保修政策

Product	Warranty Period
RSD: XRSD-1C; XRSD-2C;	10 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production;
RSD: XRSD-Core Kit;	3 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production
Accessories-1: Meter/CT; Pocket/Lan/4G; V1000; DataHub; X1/X3-EPS Box; X1/X3-Mate Box; Adapter Box, T-BAT-Charger; ECC; X-PID BOX;	2 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production;
Accessories-2: Eps Parallel Box; BMS Parallel Box;	5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production;

Product

Warranty Period

RSD:

XRSD-1C;

XRSD-2C;

10 years standard warranty, starting from the earlier one of the

following two dates:

The date on which the product was first installed;
6 months after the date of production;

RSD:

XRSD-Core Kit;

3 years standard warranty, starting from the earlier one of the following

two dates:

The date on which the product was first installed;
6 months after the date of production

Accessories-1:

Meter/CT;

Pocket/Lan/4G;

V1000;

DataHub;

X1/X3-EPS Box;

X1/X3-Mate Box;

Adapter Box,

T-BAT-Charger;

ECC;

X-PID BOX;

2 years standard warranty, starting from the earlier one of the following

two dates:

The date on which the product was first installed;
6 months after the date of production;

Accessories-2:

Eps Parallel Box;

BMS Parallel Box;

5 years standard warranty, starting from the earlier one of the following

two dates:

The date on which the product was first installed;
6 months after the date of production;

Battery series	BMS	Battery	Warranty Period
T-BAT-SYS-HV-3.0	TBMS-MC0600	HV10230	10 years standard warranty, starting from the earlier one of the following two dates: · The date on which the product was first installed; · 6 months after the date of production; This warranty does not include any accessories and toolkit items provided with the product.
T-BAT-SYS-HV-S2.5	TBMS-MCS0800	TP-HS2.5
T-BAT-SYS-HV-S3.6	TBMS-MCS0800	TP-HS3.6
T-BAT-SYS-HV-S50E	TBMS-MCS0800E	TP-HS50E
T-BAT-SYS-HV-S51	TBMS-S8-1	TB-HS51
T-BAT-SYS-HV-3.0	TBMS-MC0600	HV10230	5 years standard warranty, starting from the earlier one of the following two dates: · The date on which the product was first installed; · 6 months after the date of production; This warranty does not include any accessories and toolkit items provided with the product.
T-BAT-SYS-HV-5.8	T-BAT H 5.8 Master battery integrated with BMS	HV11550
T-BAT-SYS-LV-R2.5	T-BAT LR25
T-BAT-SYS-LV-R3.6	T-BAT LR36
T-BAT-SYS-HV-R2.5	TBMS-MCR0800	TP-HR25
T-BAT-SYS-HV-R3.6	TBMS-MCR0800	TP-HR36
T-BAT-SYS-LV D53	T-BAT LD53
T-BAT-SYS-HV-S50E-D	TBMS-MCS0800E-D	TP-HS50E
T-BAT-SYS-LV-D150	TP-LD150
TSYS-LD51	TB-LD51（LCL）
TSYS-LD51	TB-LD51
TSYS-LD160	TB-LD160
TSYS-LD160	TB-LD143
TSYS-LD117	TB-LD117

Product	Warranty Period
X1/X3-Hybrid-G4; X1/X3-Fit-G4; X1/X3-IES; X3-ultra; X3-HYB-G4 PRO; X1-VAST;	5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production; Note: If an inverter connected to SolaX cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 10 years standard warranty;




X1-Hybrid-LV; X1-HYB-Lite; X3-NEO-LV;	5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production Note: If pair with Solax battery, and connected to SolaX cloud and generation data been successfully uploaded to Solax server, the inverter warranty will be freely upgraded to 10 years standard warranty;
X1-MINI G3 & G4; X1-MINI G4 PLUS; X1-Boost G3 & G4; X1-SMART G2; X3-MIC G1 & G2; X3-Pro & X3-Pro G2; X1-Hybrid G3/X1-Fit G3; X3-Hybrid G2/X3-Fit G2; X3-MAX; X3-MEGA G1 & G2; X3-Forth & X3-Forth PLUS; X3-GRAND;	5 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production;
X1-Micro 2 in 1; X1-Micro 2 in 1 G2; X1-Micro 4 in 1; X1-Micro 4 in 1 G2;	7 years standard warranty, starting from the earlier one of the following two dates: The date on which the product was first installed; 6 months after the date of production; Note: If an inverter connected to Solax cloud and generation data been successfully uploaded to SolaX server, the inverter warranty will be freely upgraded to 12 years standard warranty.

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为什么您的设备序列号被列入黑名单

当您注册产品保修失败并显示“保修注册失败，设备序列号已被列入黑名单，请通过此页面查看详情”的信息时，可能的原因如下：

1. 您的设备属于被盗批次。

该设备序列号属于2022年7月18日从荷兰运往捷克途中被盗的一批产品，我们已立即通过多种渠道发布了官方公告。对于这些被盗批次的产品，我们将不提供任何有效的保修服务、售后服务或技术支持。您可以从我们的官方网站查询您的设备序列号是否属于被盗批次。

2. 其他

如果您的设备序列号不属于被盗批次，但仍然显示“保修注册失败，设备序列号已被列入黑名单，请通过此页面查看详情”，请联系Solax服务团队：service.eu@solaxpower.com

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